QA Credit Specialist - Mortgage Lending

Title: Quality Assurance Credit Specialist (Mortgage / Home lending)

Type: Permanent

Note: Please only apply if you're based in Australia (Due to COVID related boarder closures)

Role description: Proactive management of quality assurance objectives for Franchisees and Mobile Brokers. Providing punctual feedback to Distribution Stakeholders of development required to drive an uplift in quality customer outcomes.

This includes:

• Ensuring adherence and compliance with all company policies, risk appetite, and legislative requirements, including NCCP
• Preparing and reporting on performance and results to key stakeholders
• Conduct structured 1:1 file review and provide relevant feedback and guidance to brokers. This includes reviewing loan applications prior to lodgement to a lender
• Support and guide brokers with credit scenarios, ensuring QA standards are maintained
• Assess and take corrective actions and provide feedback on loan submission quality gaps.
• Complete weekly reports to Sales Leaders and State Manager

What are we are looking for?

• Proven experience with credit assessment of mortgage applications
• Finance relevant experience or related
• Ability to effectively mentor and coach teams (Learning & Development)
• Extensive audit skills
• Dealing with Credit Checks & Responsible lending protocols
• BID's (Best Industry Duties)
• Experience in file reviews, report writing and development of training materials
• Min 3 years within Mortgage / home lending

If you feel you're the right fit for the above APPLY via the link below or don't hesitate to contact Scott Aitken on 0466277891 to find out more